Cleared in minutes with video evidence
How OnTrack Solutions used RideView to resolve a false hit-and-run accusation at the roadside, with zero legal costs and zero driver downtime.
EDITOR
Daniel Brooks
Fleet Safety Strategist
,
LightMetrics
Share
<5 min
Time to exoneration
0%
Legal costs incurred
0%
Driver downtime reported
0%
Arrests following the review
0%
Charges following the review
Solution
They were amazed at how easy it was to access the video. I could scrub through the footage, take screenshots, and even share them on the spot. RideView proved my innocence in real-time.
RideView by LightMetrics made the recorded footage available directly to Rob through the RideView Companion App. He could retrieve video locally from the vehicle’s camera without waiting for dispatch or a cloud upload.
At the roadside, Rob opened the relevant recording, scrubbed through the timestamped footage and shared it with officers. The video gave them a way to check his account against what the camera had captured.
After reviewing the evidence, officers verified Rob’s account. The case study reports that he was exonerated in under five minutes, with no arrest, no charges, no legal costs and no driver downtime.
The process gave the driver access to evidence while preserving fleet oversight. Camera footage cannot be deleted through the Companion App, and driver video requests trigger back-office notifications.
01
Direct access to camera footage through the RideView Companion App.
02
Timestamped playback to locate and review the relevant sequence.
03
Screenshots and sharing tools to present evidence at the roadside.
04
Back-office notifications for driver video requests, with no ability to delete camera footage through the app.
Strategy and approach
Preserve records and visibility
The app allows drivers to review footage without deleting the original recording on the camera. Video requests trigger back-office notifications, giving fleet teams visibility into access.
Put evidence within the driver’s reach
Local access through the Companion App let Rob retrieve footage directly from the camera. He could respond to the accusation without relying on a dispatch-led retrieval process or a cloud upload.
Build trust through practical protection
Rob’s experience showed how a camera can support a driver when their account is challenged. Giving drivers a practical way to access evidence makes the value of the safety system tangible when it matters most.
Results: Roadside resolution in under five minutes
Rob’s case shows the value of making recorded evidence usable at the moment it is needed. Direct access helped resolve the accusation at the roadside and demonstrated how video telematics can protect the people behind the wheel while maintaining visibility for the fleet.
Measurable results, every route
Up to 50% less speeding
15M+ miles of video, GPS & sensor data processed every month
Fewer preventable incidents across every route
Faster video review when every second counts
More accurate driver coaching at fleet scale
One safety view across cameras, vehicles & drivers
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